Return Policy
At BoatsExpert we want you to be fully satisfied with your purchase. This policy explains how and when you can return items purchased from us.
Return window
You have 14 calendar days from the date you receive your order to request a return.
Eligibility
- Item must be unused and in original condition
- Original packaging and tags must be intact
- Proof of purchase (invoice or order number) must be provided
Exclusions
- Custom-configured products
- Items marked as final sale
- Perishable or hygiene-sensitive goods once unsealed
How to start a return
Contact our support team at support@boatsexpert.com with your order number. We will provide return shipping instructions.
Refunds
Once we receive and inspect the returned item, a refund will be issued to the original payment method within 5-10 business days.
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